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5 star customer service

Have any questions about trading or using our platform? We’re always here to help you.

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Our Offices

Denmark

Marketing Department
[email protected]

Business Centre Winghouse,
Ørestads Blvd. 73, 
2300 Copenhagen,
Gibraltar

Customer Service Department
[email protected]

World Trade Center 6 Bayside Road, 
GX11 1AA
Liechtenstein

Legal Department
[email protected]

Bangarten 8, 9490 Vaduz
Vanuatu

Compliance Department
[email protected]

Govant Building, Kumul Highway,
Port Vila
Malta

Customer Service Department
[email protected]

Tower Street Tower Business Centre Swatar, BKR 4013,

24×7 Support & Reliability

We’re proud with our customer support and are always ready to resolve all the issues that you might stumble upon. If you would like immediate help we would suggest you to use our live chat feature or to call us directly. We try to respond to every single e-mail within 24 hours. 

  • Live chat
  • Fast replies
  • High Customer Satisfaction
  • 24×7 Live Support 
  • World-class support
  • Multiple Data Centers

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LIVE CHAT WITH US

We’re here to help you and assist and offer you the highest level of customer support.  We offer a live chat feature where you can chat directly to one of our support agents.

FAQ

How fast do you reply?

We answer 99.9% of the e-mails sent to us in under 24 hours during the work week. If you want to reach out to us faster you can call us or use the live chat feature.

Why I haven't got a reply yet?

We are always making sure to answer as soon as possible. If you haven’t received an answer yet, it might be because you e-mailed us on Friday and we’re not working the weekends. We will answer you on Monday.

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